Frequently Asked Questions

Explore our FAQ page to find answers to the most common queries about our services and operations. Click on the option below to learn more.

General questions

How can I order samples?

From the product links in our catalog you can order product samples. Please get in touch to get a copy of the catalog. Cost for sample products is around 10 EUR / product plus shipping.

Does Beauty Partner offer dropshipping services?

No, at the moment Beauty Partner does not offer dropshipping services.

Are there any setup fees for white label, resale or custom formulation services?

No, there are no setup fees. Customers only pay for the products they order.

What type of certifications do the products have?

  • Most products are vegan and ECOCERT certified (exceptions are keratin-based hair products).
  • Cruelty-free: all products, no exceptions.
  • COSMOS Natural or COSMOS Organic: most products, with the exact level shown on each product page.
  • Allergen-free / nut-free / gluten-free: available for applicable products (you can filter by these claims in the catalog).

For our manufacturing facility:

  • ISO 22716:2007 (GMP) certified.
  • Certified B Corporation.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Do you ship worldwide?

No, at the moment we only ship within the EU.

Private and White label

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What are your minimum order quantity (MOQ) for white label solution?

For stock formulas the MOQ is 100 units.

What is the minimum order quantity (MOQ) for custom formulations?

For fully custom formulations, the MOQ is 10,000–15,000 units per SKU, and the process takes up to 18 months.

If using one of our stock formulas to be adjusted (for example change of fragrance or change of active key ingredient) we can offer much lower MOQs – between 500–1,000 units depending on the product.

You need to provide us with your suggested formula and our production team will assess the feasibility of manufacturing this.

Do you sell raw bulk formula?

We don’t sell raw formulas or bulk liters for you to fill your own packaging.

Packaging and labelling

What type of bottles do you offer?

We offer a wide range of containers depending on the type of product - from drip bottles, to airless pump bottles to jars.

Our range includes classic types of packaging designed to protect the contents from light and extend the products shelf lives. Some bottles come in color variations (such as options between white, black, brown and amber green).

What is the minimum order quantity (MOQ) for custom bottles?

If you choose a bottle we already have in stock for another product, the MOQ is 2,000 units.

If you want a completely new bottle that we don't currently stock, the MOQ is 10,000 units.

Can you print labels for us?

Yes! We offer a one-stop solution that includes packaging and labelling. Send us your logo and brand name and your desired design and our team will handle the rest.

What is the minimum order quantity (MOQ) for custom labelling/ packaging?

If you want premium finishes like hot foil stamping, UV varnish, or special materials, the MOQ starts at 1,000 units per SKU.

Can products be delivered to me unlabelled?

No, not at the moment. Our products are produced, packed, and shipped as finished, retail-ready items, and part of that process is applying your label design before delivery.

Which languages are printed on the labels?

The technical part on the label is usually pre-printed in 8 languages (ENG/FR/DE/NL/ES/LA/SE/DK/NOK).

If there is a request to change the technical part of the label (for instance to add any another language), then the cost for this is roughly $300 USD.

Reselling our products

Are the products approved for EU and UK distribution?

All products comply with the EU Cosmetics Regulation (EC) No. 1223/2009 and undergo safety assessment in accordance with applicable legislation.

Our supplier in Northern Europe acts as the responsible distributor within the EU and UK, and therefore the products are already fully labelled in accordance with EU requirements for cosmetic distribution. They are also responsible for ensuring that the products are correctly registered in the CPNP and that proper Product Information Files (PIFs) are available.

Who is the legal responsible person (RP) in the EU?

We make it easy for you to focus on your sales. Our partner is the responsible person within the EU and the UK. They also handle the full registration of the products in the CPNP.

How can i resell your products?

You must have a legally registered business and a valid shipping address to distribute our products.

Ingredients & formulas

Are the products vegan?

All products are 100% vegan, except for products containing keratin – these products contain keratin derived from ethically sourced sheep wool.

Are the products cruelty-free?

The products are, of course, completely cruelty-free (free from animal testing). Our commitment to being cruelty-free is further reinforced by ECOCERT certification, which ensures that our methods meet strict ethical standards.

No animal testing: We follow strict guidelines that prohibit animal testing at all stages of product development.

ECOCERT certified: Our products are certified by ECOCERT, which maintains high standards for natural and organic cosmetics, including animal welfare.

Our commitment to animal welfare is part of our mission to deliver high-quality and ethical beauty products to our customers. If you need more information about our cruelty-free principles and ECOCERT certification, our customer service team is ready to assist you.

Are the products natural and organic?

All products are made from natural ingredients, and most are also COSMOS Natural or COSMOS Organic certified.

Read more about COSMOS | Natural and Organic Certification For Cosmetics

Where are the ingredients sourced from?

We are transparent about what our products contain, but the specific names of our partners, laboratories, and raw material suppliers are confidential.

Although supplier names are not disclosed, you still have strong arguments for marketing your brand in an open and credible way. You can confidently highlight:

  • Full INCI ingredient lists for each product (available on product pages)
  • That ingredients are responsibly sourced and produced in Northern Europe
  • A clear focus on clean, cruelty-free, and high-quality formulations
  • COSMOS / ECOCERT certifications where applicable

Let's work together!

Contact us and get our full product catalog, special wholesale prices and all your questions answered.